While the library staff at the Information Services Desk is always happy to answer your questions, in some situations dedicated one-on-one time that focuses on your individual project or question may be more useful to you. Using our Book a Librarian program, we can guide you on a research topic, find business, government, or medical information, search for an ancestor, or offer in-depth demonstration of the library’s databases. We also can recommend a book for a book club and help locate discussion questions. Please fill out the form and a staff member who is the best person based on expertise and availability will contact you to set up a free 30 minute session. We will get back to you within 48 hours. This service is available to Kirkwood Public Library card holders only.
Who is eligible to make an appointment?
This service is open to Kirkwood Public Library cardholders.
What type of information and assistance do you provide?
- Library orientation, including a tour of the building and our website
- Researching a topic beyond Google using our subscription online databases
- Resources for small business owners
- Local, state, and federal laws
- Specific illnesses or health conditions
- Consumer research on specific products
- Investments and financial information
- Resume assistance and career support
- Community resources
Is there anything I can’t get help with?
We cannot offer advice (e.g., medical, legal, investment, tax preparation) except to advise users of reputable sources of evaluative information. We cannot type or proofread your document, resume, cover letter, etc. Also, we cannot offer troubleshooting or maintenance help with personal computers.
Do you offer any instruction with computers or other technology topics?
For basic topics (e.g., email, mouse skills, Internet basics, managing files and folders) and more advanced topics (e.g. eReader and/or downloading eBooks, MS Word and MS Excel), Kirkwood Public Library offers Computer Technology classes. Please call 314-821-5770 x1012 or stop by the Information Services Desk for a current schedule of classes and to reserve a spot. There are also Drop-In IT Help that are held Tuesdays from 10:00am-12:00pm, Thursdays from 6:00 pm - 8:00pm, and Sundays from 2:00pm - 4 p.m.
Do you provide help with genealogy research?
We will provide training to use the online database Ancestry.com at the Library.
Who will be helping me?
We will look at your appointment request and determine the best person on our staff to meet with you based on expertise and availability.
How long will the appointment be?
Each appointment will last approximately 30 minutes. Additional appointments can be requested with a maximum of two appointments per month.
How do I make an appointment?
Complete the form with as much information as possible. Let us know what you would like help with and a time that is convenient for you. We will get in touch with you to confirm the appointment as soon as possible, but we require at least three days advance notice in most cases.
How do I check in to my appointment?
Visit the Information Services Desk on the main floor of the library. Your personal Information Services librarian will meet you there and direct you to the room you’ll be using.
I need to cancel my appointment. What’s the best way to do this?
No problem — just call the Information Services Desk at 314-821-5770 x1012 as soon as you can. We can help you reschedule your appointment.
Are there other ways to get help from a librarian?
Of course! You can always stop by the main floor Information Services Desk and speak to the librarians there. You can Email Us or call 314-821-5770 x1012.